FAQ

While Tuff Athletics has an exclusive Costco collection, tuff. is a new online-only brand by Tuff Athletics.

C&O Apparel is the parent company of Tuff Athletics, while the tuff. brand operates independently as its own company.

We offer shipping only within Canada currently. We are working on expanding our shipping options, so stay tuned for updates!

You can use our Size Guide to reference your measurements and find your perfect fit.

We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal, and Shop Pay. All transactions are encrypted to protect your security. Payment data is verified through authorization servers to help prevent abuse and fraud. SSL encryption technology ensures that any data you enter during the payment process is securely transmitted.

General inquiries can be sent to hello@tuffathletics.com

Once your order has left our warehouse, you will receive a shipping confirmation email containing a tracking number and link to track updates.

We aim to ship orders out within one business day, but during new launches or busy periods, processing times may be slightly longer.

We offer free shipping on all orders over $80 CAD & $60 USD.

Standard shipping: 3-8 business days.

Expedited shipping: 1-2 business days. Costs are covered by the purchaser.

You can only cancel or change your order if we didn’t process it. Please email hello@tuffathletics.com providing the following information:

Full Name
Order Number
Reason for cancelling or change

At tuff., we want to ensure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you've purchased, you have 30 days from the date of your shipping confirmation email to request a return or exchange (returns and exchanges are only accepted for items in their original condition—unworn, unwashed, and with tags still attached).
*Please note that we offer Free Exchanges, however, there is a $10 return processing fee for All Returns.

To review our return and exchange policy in full, please click here.

To make a return, get started through our Returns & Exchange Portal.

We're very sorry for the mistake. Please contact our customer service team at hello@tuffathletics.com for assistance.